Frequently Asked Questions
“What is your production time?”
2-3 weeks is needed to craft your piece. Almost every item sold on the website is made upon order and crafted with lots of love and care. If you need your order to arrive to you on a specific date, please contact us and we will do our best to cater to your needs. Thank you!
“Do you have a pickup option?”
Not at the moment, sorry!
What is the currency of your prices?
Our prices are in CAD $
Does shipping comes with a tracking number?
Always!
We also mark off our parcels as “merchandise”. We will not mark off as “gifts” as it is safer for the clients & for us when it comes to insurance. We are very strict about this.
How long does it take for my order to arrive once it’s shipped?
Canada: Approximately 2-10 businessdays
USA: Approximately 3-10 business days
International: 8-24 business days
Please note that these time are not calculated with the “production time”.
Where do you ship?
Worldwide! Although, please keep in mind that there might be additional international charges that has nothing to do with us such as your country’s taxes (VAT), TARIFFS, duties & other customs fees.
For USA clients: please be aware that all products your import from Canada, you must add a 25% tariff (not charged by us, but your government) on top of your purchases. We are actively looking into an alternative option. Thank you for your comprehension
We hope in the future that we will be able to integrate an international shipping service that will include duties & customs fees that could be paid in advance. We are actively looking into it!
Do you take custom orders?
Not at the moment, sorry!
What is sterling silver?
Sterling silver, also known as "925" in abbreviation, is an alloy renowned for being composed of 92.5% pure silver and 7.5% copper. This specific blend is why any piece of sterling silver jewelry proudly displays the recognizable stamp of "925" within the band or on the necklace tag. We choose to work with sterling silver as our primary material due to its exceptional attributes. Not only is it a semi-precious metal, but it is also remarkably durable and gracefully ages with the intricate nature of our designs. Sterling silver seamlessly embraces the patina treatment, transforming into a piece of art that captivates with its aged allure. As silver enthusiasts, we cherish its affordability without compromising the quality we are determined to provide.
Why are your pieces “black”/”oxidized”?
We're referring to a darkened look achieved through oxidation by using sulfur. This unique technique allows us to create a mesmerizing depth and character in our jewelry. We meticulously hand sculpt each piece, ensuring every detail is delicately brought to life. To further elevate the beauty of our designs, we carefully apply patina treatments that enhance the intricate patterns and create an exquisite antique feel. It is this meticulous craftsmanship and attention to detail that sets our jewelry apart, making every piece a true work of art.
More questions? Please feel free to contact us at BLACKDAISIESJEWELRY@GMAIL.COM